What Metals Do You Offer?
All pieces are offered in three options:
- Gold Tone Brass
- .925 Sterling Silver
- Vermeil (18kt Gold Plated Sterling Silver)
You can learn more about the individual metals in our care guide. For gold pricing contact us at firstname.lastname@example.org
What Do The Sizes Refer To?
The sizes refer to the inner circumference of the hair cuff. Hair cuff are not adjustable and pieces should be smaller than the braid they wrap around. For more details, refer to the size guide.
How Long Does It Take?
All items sold by Ampadu Studios are made-to-order and handcrafted here in NYC. Please allow 10 business days after placing the order for us to ship the items.
Are There Refunds, Returns, or Exchanges?
No Returns, Refunds, or Exchanges
Due to the made-to-order nature of our items, we will not process returns, refunds, or exchanges. All Sales are Final.
What If I Received Damaged items?
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us by email at email@example.com
If your replacement request is approved, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We will pay the cost of shipping the replacement.
How May I Contact You For More Information?
We can be contacted by emailing firstname.lastname@example.org or leave a voicemail at (347) 525-2671. Please note that our response time is 24-48 hours on business days (this does not include weekends and holidays).